Notice of Relocation

To Our Support Service Customers Thank you for your continued patronage of our products. We are writing to inform you that we are relocating our business office from Suginami Ward to Shinjuku Ward to further improve our service quality and build a faster, more efficient support system. At our new Shinjuku location, we will strengthen the coordination between logistics and support services to speed up repairs and better prepare us to meet customer needs with greater flexibility and care. Please note that due to this relocation, the shipping address for repair items will change to the new address below; however, there will be no changes to our contact methods, support hours, or service offerings. You can continue to rely on the same level of quality as before. Please note that we currently do not accept walk-in repairs; we only accept repairs sent via courier. For detailed procedures, please visit our website (https://www.nissin-japan.com/information/). We remain committed to listening sincerely to our customers' feedback. With this fresh start at our new location, we will strive to further enhance our service quality and do our utmost to deliver value that exceeds your expectations. We ask for your continued support and understanding. Should you have any questions or concerns regarding this relocation, please feel free to contact us at the inquiry desk below. 【Inquiries】Inquiry Form: https://www.nissin-japan.com/contact/ 【Shipping Address for Repairs】(New Address) 1F Yoshida Bldg., 544-8 Waseda Tsurumaki-cho, Shinjuku-ku, Tokyo 162-0041, Japan Attn: Nissin Japan Logistics TEL: 03-4455-3057 (*Please note that this is a shipping address only and not a walk-in service center.) 【New Location Acceptance Start Date】From Tuesday, June 3, 2025 *Please note that we will be temporarily closed on Monday, June 2 for relocation work. Sincerely, Nissin Japan Ltd. Nissin Digital Division